![]() ![]() We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened ![]() There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. Medical consumables and equipment includes syringes, needles, sutures, staples, packaging, tubing, catheters, medical gloves, gowns, masks, adhesives and sealants for wound dressing and a whole host of other devices and tools used with a hospital or surgical environment. Non-Stock items - fullfilled by 3rd party suppliers Consumable health and personal care items ![]() We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, medicines, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. ![]() You will need to contact us within 30 days of your order receipt and request Return Authorization Number (RA#). It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. No return is accepted without Return Authorization number (RA#). No return or refund is approved after 30 days of order delivery date. Return approval must be requested. ![]()
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